PRIVACY & TRUST

Privacy Policy

Welcome to Julia’s DanceVerse (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, purchase an online course, contact us, or book one of our services.

By using this website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect the following information:

Information You Provide

  • Name
  • Email address
  • Phone number
  • Account and login information
  • Billing and transaction information
  • Information submitted through contact, booking, or inquiry forms
  • Information you provide when communicating with us

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser and device information
  • Pages visited
  • Approximate usage and interaction information
  • Referring website or source

The exact information collected depends on the technologies and services used on the website.

2. How We Use Your Information

We may use the information we collect to:

  • Provide access to purchased courses
  • Process course purchases and enrollments
  • Manage your student account
  • Respond to inquiries and messages
  • Manage private coaching or consultation bookings
  • Respond to wedding dance inquiries
  • Provide customer support
  • Maintain and improve our website
  • Protect the website from security issues or misuse
  • Send service-related communications
  • Comply with applicable legal requirements

We will only use personal information for purposes permitted by applicable law.

3. Online Courses & Student Accounts

If you purchase or enroll in a course through Julia’s DanceVerse, certain information may be required to create or maintain your student account.

Your account may contain information such as:

  • Your name
  • Email address
  • Purchased courses
  • Course progress
  • Account information

Course content and student access are managed through the learning system used by the website.

4. Payments

Payments may be processed through third-party payment providers.

Payment Provider(s):
[Insert confirmed payment provider(s)]

We do not intend to store complete payment card details on our website unless specifically stated by the applicable payment provider and configuration.

Payment providers may collect and process information according to their own privacy policies and terms.

5. Booking & Service Inquiries

If you submit an inquiry for:

  • Private coaching
  • Live sessions
  • Wedding dance choreography
  • Consultations
  • General services

we may use the information you provide to respond to your request and manage the requested service.

Booking System / Provider:
[Insert confirmed booking provider]

6. Cookies & Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep the website functioning correctly
  • Remember certain preferences
  • Support account functionality
  • Understand website usage
  • Improve website performance
  • Support analytics or other website features

You can manage cookie preferences through your browser settings and, where applicable, the cookie controls provided on our website.

Analytics / Cookie Services Used:
[Insert only confirmed services]

7. Third-Party Services

Our website may use third-party services to provide certain functionality, such as:

  • Payment processing
  • Course delivery
  • Booking
  • Website analytics
  • Email communication
  • Video hosting
  • Website security

These providers may process information according to their own privacy policies.

Only providers that are actually installed and being used on the live website should be listed.

8. How We Protect Your Information

We take reasonable measures to help protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no website or internet transmission can be guaranteed to be completely secure.

9. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining records, resolving disputes, and meeting applicable legal or accounting requirements.

Retention Periods:
[Client or legal adviser to confirm specific retention requirements if needed]

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information, which may include the right to:

  • Request access to information we hold about you
  • Request correction of inaccurate information
  • Request deletion where applicable
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Request information about how your data is used

To make a privacy-related request, please contact us using the contact information provided on our website.